Copy+Paste of my experience with their newest game, Breach.

Can't believe I payed $10 for a game that was released when it was in a state where it didn't even function for many players. It's been more than a month since release and it's still not fixed.

The community has mostly died. There's not even a single-player portion of the game I can use to justify my purchase. I got to actually play this game once. Every single other try (I'm sure I had atleast 40) was met with either crashes or the Loading Screen bug.

$10 for maybe 10 minutes of gameplay.

I'm not buying another Atomic game.

When I did finally get into the game, the gameplay wasn't all that great. Don't tell me, "You got what you payed for." Go look at the price for a game like Bad Company 2, Morrowind, Deus Ex, Magicka, the Half-Life series, Garry's Mod, Counter-Strike. These are all similarly priced and better in every way.

The support is terrible. Atomic didn't even bother sending anyone over to the forums of the program that allows people to run their game. They don't release patch logs in any obvious place (or at all, as far as I know).

Last time I make a purchase without playing a demo. I still can't believe they expected (and received) $10 from anyone wanting to "play" this. I use the word "play" loosely, as the only thing many people got to do was launch it.

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And the next post I made after that:

I can't say I expect a refund, but I can't say I don't deserve one.

When you buy a game after watching gameplay videos and reading the Steam Store description of the game, you expect it to function as a game after you purchase it. What I received was not a functioning game.

When you release a multiplayer-only game and the multiplayer portion of the game is broken, what exactly are consumers paying for?

I don't want a refund because it's a bad game, I want a refund because I essentially just payed $10 to look at a title screen.

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Basically, game was released broken. Company doesn't fix it, Steam won't fix it. People are pissed.

This one has a 64 on Steam, which doesn't even begin to reflect the amount of problems this game and the developers have.