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eternitypro555
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« on: June 26, 2010, 10:24:39 PM »
k, my ie8 browser crashes and then displays this message for all websites "The website declined to show this webpage"

i think its a virus but avast isnt showing anything
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« Reply #1 on: June 27, 2010, 01:10:30 AM »
I swear I just posted this, but, Get Firefox, and then try browsing. Also, make sure you use Windows Update...
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dave47561879
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« Reply #2 on: June 27, 2010, 11:12:02 AM »
firefox would be your best bet. anything but ie
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Mahoney
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« Reply #3 on: June 27, 2010, 11:42:20 AM »
well yeah if you actuallly want to solve the problem and not ignore it by downloading firefox go get hijack this and post the report it gives here

firefox is better than ie soo i too would suggest getting that but you also want to fix your problem i am sure so i will help you
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« Reply #4 on: June 27, 2010, 11:58:42 AM »
I was disregarding the possibility that he might be infected with something because Avast didn't catch it. But then again, Avast doesn't scan for Spyware, I think.

Hijack This is probably a good bet if you think you might have something.

But after that, get rid of IE, it's not very good.
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Mahoney
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« Reply #5 on: June 27, 2010, 12:10:10 PM »
It doesnt have to be spyware or a virus hijack this also finds bho's and other things inside of ie that may have been installed without you knowing and no spyware remover or antivirus is going to pick it up because its neither one

there are other things that can go wrong with a pc besides virus/spyware and when someone is having a problem with a program saying "downlad this instead" is a cop out, maybe he likes ie better
« Last Edit: June 27, 2010, 12:16:26 PM by Mahoney » Logged
do not look behind you becos death is there and you do not want to see death he is ugly and we call him the govenor. (sic)
Sirricharic
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« Reply #6 on: June 27, 2010, 04:06:37 PM »
Well if your browser crashes you might not be able to download it like you want so just incase click this

http://download.mozilla.org/?product=firefox-3.6.6&os=win&lang=en-US

its a direct download link
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eternitypro555
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« Reply #7 on: June 27, 2010, 06:16:30 PM »
here is my results from hijack this

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:13:40 PM, on 6/27/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Ares\Ares.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Nizam\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (file missing)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {140E4DF8-9E14-4A34-9577-C77561ED7883} (SysInfo Class) - http://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_cyri_4.1.71.0.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1270605357418
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 6074 bytes


EDIT: i restarted the computer and reinstalled ie8 and it started working again.. i dont really know what happened
« Last Edit: June 27, 2010, 06:19:42 PM by eternitypro555 » Logged
Mahoney
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« Reply #8 on: June 27, 2010, 07:18:01 PM »
it was most likely the bho that had no name and no file... when you reinstalled ie it removed the bho and now it works. thats my opinion

i cant know for sure because you  reinstalled but that seems to be the only prob with the hijack this log i looked at it on my phone so it was hard to interpret because of formatting so i will look when i get home and let you know whats up so you can check for the problem if this happens again
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do not look behind you becos death is there and you do not want to see death he is ugly and we call him the govenor. (sic)
eternitypro555
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« Reply #9 on: June 27, 2010, 08:25:04 PM »
Quote from: Mahoney on June 27, 2010, 07:18:01 PM
it was most likely the bho that had no name and no file... when you reinstalled ie it removed the bho and now it works. thats my opinion

i cant know for sure because you  reinstalled but that seems to be the only prob with the hijack this log i looked at it on my phone so it was hard to interpret because of formatting so i will look when i get home and let you know whats up so you can check for the problem if this happens again

what kind of phone do you have?? SAMSUNG ETERNITY?Huh?
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Mahoney
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« Reply #10 on: June 27, 2010, 09:00:58 PM »
i have the impression basically the eternity with a keyboard there are a few differences but not much
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do not look behind you becos death is there and you do not want to see death he is ugly and we call him the govenor. (sic)
Americo24
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« Reply #11 on: June 27, 2010, 09:49:00 PM »
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eternitypro555
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« Reply #12 on: June 27, 2010, 10:29:24 PM »
i think i might know what happened.. i installed this program

http://www.spywareterminator.com/

went to internet protection, then immunize.. think this might have something to do with it
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« Reply #13 on: June 28, 2010, 12:53:22 AM »
I've never heard of that program... The program itself might have had some spyware or something in it.
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Mahoney
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« Reply #14 on: June 28, 2010, 02:23:36 AM »
nah spyware terminator is clean pcworld wouldnt list it if it was malicious

also that bho with no file or anything linked to it is still suspicious it may have been spyware terminator was supposed to install a bho to protect you and perhaps it failed which caused the problem i cant know for sure though this is all just speculation because i have no idea what you do on your pc

so what actually caused the problem i cant tell from the info given but i still stand by that broken bho being the problem but we will never know because you reinstalled but, it was a good idea for an easy fix and im glad it worked for you

edit: upon further investigation i have found that spyware terminator does install a bho into ie upon installation so it would seem that was it from the evidence
« Last Edit: June 28, 2010, 02:28:02 AM by Mahoney » Logged
do not look behind you becos death is there and you do not want to see death he is ugly and we call him the govenor. (sic)
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